🌟 Customer Success
Customer Satisfaction (CSAT) Surveys
Know exactly how happy your customers are. Deploy beautiful CSAT surveys at key moments in the customer journey to measure satisfaction, identify issues before they escalate, and celebrate what you're doing right.
What You'll Achieve
- Measure satisfaction at every customer touchpoint
- Calculate CSAT scores automatically with built-in scoring
- Route unhappy customers to support with conditional logic
- Track satisfaction trends with comprehensive analytics
- Close the loop with automated follow-up emails
CrispForms Features Used
This use case leverages the following CrispForms capabilities:
Scoring & Calculations Logic Builder Auto-Responder Emails Analytics Dashboard Webhooks Embed Modes
Measure Customer Satisfaction
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